Frequently Asked Questions
Why Efficient Fleets? – FAQ
Do You Train Your Customers?
Yes, we train all of our customers at no charge. Training is included for everyone.
Good training is critical to get the most out of your investment. Training is from 30 minutes to 1 hour depending on the needs of the customer. We do the training online or in person. In-person training is only conducted in San Antonio, TX.
How Long Has Efficient Fleets Been in Business?
Efficient Fleets was founded in 2011 in San Antonio, TX.
Where Is Efficient Fleets Located?
We are located at 11103 West Ave #2101, San Antonio, TX 78213.
Battery Operated GPS Trackers – FAQ
Do You Offer Battery Operated GPS Trackers?
Yes, we have the rugged, affordable IQBAT. The IQBAT is a small, but powerful battery operated GPS tracker. It fits just about anywhere.
What Kind of Batteries Does the IQBat Use?
The IQBAT (battery operated GPS tracker) uses 3 AA lithium-ion batteries for the best performance.
How Long Do the Batteries Last in the IQBAT?
The manufacturer says the batteries can last up to 5 years. The more the asset moves the faster the batteries will die. Most customers experience between 18 and 24 months of battery life.
Watch Michael talk about battery life
GPS Tracking – FAQ
What is GPS Tracking?
GPS tracking is an automated vehicle location system. It allows you to quickly locate an item, such as a vehicle, trailer, front loader or any other heavy equipment. A GPS tracker is installed in the vehicle. It sends important information, such as location, date/time and speed. This data is then displayed on a website with a digital map.
Watch Michael talk about GPS tracking
Does the AirIQ GPS Tracking System Require a Monthly Subscription?
Yes, it does. The monthly subscription starts at $17.95 per vehicle. Please click here to see everything that is included.
For trailer and equipment tracking the monthly subscription starts at $7.00 per item for 3 location updates per day.
Can I Track Just One Vehicle or Trailer?
Yes. We do not have a minimum fleet size. Please call us today!
Can I Track My Vehicles and Equipment From My Smart Phone?
Yes, you can. Every customer has access to the easy to use Mobile Viewer. It works on any iPhone, Android or Windows Mobile device. Please click here to learn more.
There is no app to download. To use the Mobile Viewer all you have to do is use the web browser on your smart phone. Click here to watch a short YouTube video on how it works.
How Often Does the GPS Tracking Update the Vehicle's Location?
The GPS tracking device updates the vehicle location that you see on the map every 60 seconds while the ignition is on. The GPS tracker also updates every time the ignition is turned on and off, after every left or right turn, and when the engine is idling. Engine idling is defined as the ignition is on but the vehicle is not moving.
We offer more frequent updates if necessary. Please contact us for more information.
Is the AirIQ GPS Tracking System Good for Theft Recovery?
Yes, it is an excellent option for recovering a stolen vehicle or piece of equipment. The real time updates allow you to quickly locate the asset. You will have all the information you need to recover the asset as quickly as possible. You will get the address with the city, state, and zip code as well as the latitude and longitude coordinates.
All of this information is displayed on an easy to use Google Map. You get satellite imagery, Google Traffic, and Google Street View.
What are the Contract Terms?
We believe in earning your business month-to-month. That is why we don’t have onerous contracts that tie you into knots. Our standard monthly subscription is a month-to-month agreement. You can cancel at any time.
We do have a HaaS (hardware as a service) model and rent-to-own options. Please contact us to learn more.
How Does Installation Work?
As a one stop shop we provide installation services with professional technicians. Our installers typically do the installation at your site.
The hardwired GPS tracker can be installed in almost any vehicle or piece of equipment. The standard hardwire installation uses 3 wires (ground, power, and ignition) to connect the tracker to the vehicle.
AI-12 Dash Cam – FAQ
Does the AI-12 Dash Cam Require a Monthly Subscription?
Yes, the AI-12 dash cam does require a monthly subscription. There are two reasons. One is for the communication service and the other is for the platform. The AI-12 is a connected camera which allows you to monitor your vehicle remotely. You can watch live video, retrieve video clips on-demand, and track the current location of your vehicle.
How Many Cameras Are Included in the AI-12?
The AI-12 has 2 cameras. One facing the road in front and the other faces the driver.
Can the AI-12 Dash Cam Automatically Capture Texting While Driving?
Yes, with the built-in advanced AI (artificial intelligence) technology the AI-12 can automatically detect when a driver is using their phone (texting or talking). A 20 second video clip is uploaded to your account so you can review it. The driver will also hear an audible alert.
Can the AI-12 Automatically Detect Smoking?
Yes, the AI-12 can automatically detect when a driver is smoking or vaping.
AI-12 Automatically Detects Vaping
What Driver Behavior Events Can the AI-12 Detect?
The AI-12 can detect hard braking, hard turning, rapid acceleration, and shock events. When one of those events are detected the AI-12 will automatically upload a short video clip of the event.
Can the AI-12 Stream Live Video?
Yes, the AI-12 can stream live video of the driver and the road in front.