Category Archives: Support

How to Create Landmark or Point-of-Interest

A landmark is a point-of-interest (POI) that can be displayed on the map. They are useful when your vehicles visit the same locations on a frequent basis and you want to know when they arrived and how long they were there.

1. From the Dashboard, click on a group to enter the Group Editor.
2. Click on the Landmark tab.
3. Click on Add New.
Landmark 1

4. You should now see the Landmark Detail page.
5. Enter a Landmark Name.
6. Enter an address, city, state, and zip code (optional).
7. Click on the Map Location button. You should now see the location of the landmark.
8. Click on the Save button.

Landmark 2

 

 

Improve Billing To Boost Profits With GPS Tracking

Boost Profits Improve BillingProfit margins can be thin for private ambulance or transport companies. There are numerous costs, including fuel, labor, and vehicle maintenance. However, there is one cost that is hidden, billing errors. Maintaining accurate records is difficult to do. Incorrect and inefficient billing can cost a company thousands of dollars. Many people know that GPS tracking can be used to lower fuel costs. However, few know that it can also help improve billing by increasing accuracy and automating routine tasks.

The traditional methods of ensuring accuracy are time consuming and tedious. They often include paper logs and cell phones or radios. The driver usually records the arrival and departure times and the corresponding odometer in a log book. Sometimes the driver has to call the dispatcher to report his or her information.

There are several problems with this type of solution. The first one is accuracy. The driver and/or the dispatcher may record incorrect information. Once this happens there is very little that can be done to correct it. If a patient calls to complain there is no way to verify who is right. The second problem is the time it takes to record, compile, and store the information. These tasks take valuable time that could be used for something more productive.

How Does GPS Tracking Improve Billing

[list style=”correct”]

  • Automatically Record Exact Arrival and Departure Times
  • Report Total Stop Time At Each Location
  • Automatically Calculate Vehicle Mileage

[/list]
The GPS receiver automatically records the date and time of  every stop. The arrival and departure times are used to calculate the total stop time for each location. This information is useful in many ways. For example, it can be used to determine which drivers are more efficient by comparing stop times. It can also be used to improve customer support. If there is a dispute with a patient this information can be easily retrieved and used.

A GPS tracking system automatically calculates mileage by day, trip, and between stops. This can help determine the cost of each trip. The cost can be calculated by using an average MPG times the miles per trip. A more accurate cost will help ensure that the company is charging correctly for its services.

Welcome To Our Customers

Welcome to our new blog, Our Customers. In this blog we are going to announce our new customers and profile existing ones. We want to share with you what our customers do and how they benefit from GPS tracking.

Please check back here often. We have some exciting things to say about our customers!

Cheers,

Michael Goldberg

Reduce The Speed of Your Fleet To Lower Fuel Bill

Lower Your Speed And Your Fuel Bill

Reducing the speed of your fleet can significantly lower your fuel expenses. Did you know that when your fleet vehicles go above 60 MPH you could be wasting significant money? The gas mileage of most vehicles starts to decrease between speeds of 55 and 60 MPH. According to the U.S. Department of Energy, each 5 MPH you drive over 50 MPH is like paying an additional $0.25 per gallon of gas.

If you have vehicles that spend a lot of time on the highway this could add up very quickly. Fleets that are operating in the Eagle Ford Shale certainly understand this. The distances they have to cover are long no matter where they come from. Getting your drivers to slow down just a little bit could go a long way to reducing your fuel bill.

The Right Tools

Monitoring the speed of any vehicle is difficult to do from an office without the right tools. A GPS tracking system provides an easy to use way to monitor the speed of your entire fleet. A GPS receiver installed in your vehicle will report the speed and location (among other things) automatically to a tracking website. Speed alerts and reports can then help you identify the speeding habits of your drivers.

Alerts

A speed alert can be setup to record when a vehicle goes above a certain speed. For example, if you set the threshold to 65 MPH then every time the vehicle goes above that the GPS system will mark that location. Now as a manager you can easily identify when and for how long your vehicles were going above the limit.

Reports

Reports are a great way to identify the speeding habits of your drivers. They can display detailed information in a spreadsheet format or in charts and graphs. Reports are the best way to get a fleet wide view of speeding.

There are many reports that can be used to help identify speeding. A detailed activity report will identify the speed of each GPS record. A speed alert report will show all the locations where the vehicle was traveling above the speed alert threshold. The speed alert report is great for identifying where and when the vehicle was speeding.

To make reports easier to work with they can be delivered directly to your email on a regular schedule. A manager may want to receive a speed report on Friday for all of the week’s activities. This would give him or her the opportunity to correct any behavior the following week.

How To Setup A Reminder

The Fleet Management System (FMS) can send reminders for several different items. The reminders are sent via email. They can be sent to multiple email addresses.

FMS Reminders:

  • Driver Birthday
  • Driver License Expiration
  • Driver Insurance Expiration
  • Vehicle Insurance Expiration
  • Vehicle Tag Expiration
  • Vehicle Maintenance

To setup a reminder follow the steps below. The setup is located in the Tools and Settings section of the FMS.

1. Click on Subscribe to Reminders.

2. Click on Add Reminder Subscription.

ReminderSubscription

3. Select the reminder from the drop down menu.

4. Enter a subject into the Subject text box.

5. Enter an email address(s) into the To text box. Separate multiple emails by a comma.

6. Select the Group(s) that you want selected for this reminder. You will only receive a reminder for the vehicles or assets that are in the selected groups.

CompletedReminderSubscription

 

7. Click on Save.

How To Setup A Preventative Maintenance Schedule

Setting up a preventative maintenance schedule is a great way to help automate some of the routine tasks necessary in running an efficient fleet. The Fleet Management System provides an easy way to setup a maintenance schedule for all of your items. You can setup schedules for vehicles and powered equipment, such as generators and light towers.

1. From the Dashboard, click on the Vehicle link.

Dashboard_Vehicles

 

2. Click on the pencil next to a vehicle that you want to create a schedule for.

ClickOnPencil

 

3. Click on Maintenance Schedule tab.

MaintenanceScheduleTab

 

4. Click on Add New Maintenance Schedule.

MaintenanceScheduleEditor

5. Select the Operation from the drop down menu.

6. Click on Reoccurring Schedule checkbox if you want the schedule to run continuously based on the schedule selected.

7. Select how you want the schedule to be triggered. For example, by odometer, engine hours or time interval. For example, if you want to be reminded every 3,000 miles then select the Interval Odometer checkbox and enter 3,000 into the text box.

CompletedMaintenanceEditor

8. Click on Save.

Now you have a new maintenance schedule assigned to this vehicle. You can create as many maintenance schedules as you need for every vehicle.

Next Step: Setup a Maintenance Reminder to receive an email reminder.

How To Add New Maintenance Operation

You can add a maintenance operation for any task that you would like. There are no limits to how many operations you can have. There are three common tasks that are already created for you, oil change, tire rotation, and change air filter.

1. Go to Tools and Settings.

2. Click on Create and Manage Maintenance Item.

Maintenance Image

 

3. Click on Add New Maintenance Operation

AddNewMaintenanceItem

4. Enter the name of the operation and click on Save. The description is optional.

ChangeBrakePads

Speeding – Major Factor in Fleet Safety

When your driver gets behind the wheel of one of your vehicles you place the safety of your fleet in his or her hands. There are many factors that can influence safe driving, such as speed, unfamiliar roads, vehicle maintenance to name a few. However, in this blog we are going to focus on how speed affects safety and how GPS tracking can help you reduce speeding. We will cover the other factors in subsequent blogs.

Speeding is a major cause of accidents in the United States. In fact in Texas speeding is even worse than the nation as a whole. According to the National Highway Traffic Safety Administration, in 2010 speeding was a factor in 39% of all fatal crashes in Texas compared to 31% for the U.S. as a whole.

There are many reasons why your driver may be speeding: late for the next stop, likes to drive fast, bored, pressure from the boss. One of the most important ways to control how fast your employees drive is the company culture. A culture that encourages your employees to take unnecessary risks to get to the next stop is rewarding unsafe behavior. Safe driving should be encouraged by management at all levels so drivers understand what is really important.

Along with company culture good monitoring tools, such as GPS tracking, can help make sure all employees drive safely. A GPS tracker installed in your company’s vehicles can tell you: the speed and location of all your vehicles. With that information you can identify which drivers consistently drive too fast. GPS tracking provides many benefits and one of it’s most important is helping fleets operate more safely.

All GPS trackers record the speed of the vehicle. The speed with the location and date and time are sent to a tracking website where you can see how fast your fleet was moving. A good GPS tracking system will provide you with different tools to help monitor the speed of your vehicles.

Alerts

Speeding alerts can be set so that the GPS tracking system can record when a vehicle was going too fast. An alert can be sent immediately to an email or a mobile phone if you want to. You can set a speed threshold that is the trigger for the alert. When the vehicle goes above that threshold you will receive an alert.

Reports

Speed reports will show you when, where, and how fast a vehicle was driving. The information can be displayed as chart or graph or in a spreadsheet form. Charts and graphs are helpful in identifying very quickly which drivers are speeding more than others.

Maps

The GPS tracking map should display the location with a unique icon of where the speeding alert occurred. You can identify very quickly where your drivers were speeding. If your driver gets a speeding ticket and you want to verify his or her activity the map can help you.

Drivers

If more than one driver operates a vehicle on a frequent basis you will want to identify accurately who was driving. There are several ways to identify who was driving. One way is to create a driver in the GPS tracking software and manually assign that driver to the vehicle he or she is driving. Another method is to install a driver ID system that identifies automatically who was driving. A driver ID system requires additional equipment to be installed besides the GPS tracker. There are several options for driver ID systems. We will cover those in a later blog. In the mean time please visit our Accessories page for some driver ID options.

I hope this blog provided some good information on the importance of speeding in keeping your fleet safe. GPS tracking is a simple, cost effective tool that can help you keep your drivers, assets, and others safe. If you have any questions on how GPS tracking can help make your fleet safer please contact us.

How to Send Alerts to Your Mobile Phone

To send an alert to your mobile phone via text message you will need to send it as an email. All you need is a mobile phone number and the email address for your mobile phone provider. Below is a list of the most common ones.

Example: 2102224444@txt.att.net

AT & T            [10_digit_number]@txt.att.net

T-Mobile        [10_digit_number]@tmomail.net

Verizon           [10_digit_number]@ vtext.com

Spring              [10_digit_number]@messaging.sprintpcs.com

Mobile Phone Alert

How to Setup Speed Alerts

Setting up a speed alert is very easy to do. This is one of the most important tasks for improving the safety of your fleet and reducing fuel costs. Please follow the steps below to setup a speed alert in the Fleet Management System.

An alert can be created for an entire group or just an individual item. The steps below will show you how to create one for an entire group.

1. From the Dashboard click on the Group name where you want to setup the alert. You should now see the Group Editor.

Click on Group Name

2. Click on Setup Alerts.

Setup alerts

3. Click on Excessive Speed to select the speeding alert for configuration.

Excessive Speed

4. Set the Speed Threshold in MPH and the alert schedule. When a vehicle goes above the threshold an alert will be recorded. The schedule allows you to control when alerts can be triggered. The example in the picture sets the schedule for 24 hours per day, 7 days a week.

Set Speed Threshold

5. Select Show Message Icon from Display Type drop down menu. This will display a special icon on the map where the speeding alert occurred. Choose the icon you want from the Alert Image drop down menu.

Alert Icon

6. As an option you can have the alert sent to your email or mobile phone. Enter the email address or the phone number in the Email Address box.  To send the alert to your phone as a text message please see this blog post.

Alert Email

7. Click on Save Alert.

Save Alert

Now your alert is ready to go. If a vehicle or asset goes above the speed threshold you set in step 4 an alert will be recorded. If you set  up an email address or phone number that alert will be delivered to you. You can also see all the recorded alerts in the Alert reports, on the Tracking map, and on the Dashboard.